Shipping & Returns
When you place your order, we begin making your items as quickly as possible. Each piece of jewelry requires some time for the construction and curing before we can ship. Most orders ship within 1 or 2 days. However, in peak seasons, shipment can take up to 5 business days.
When you order multiple products, the orders can come from different designers. In this case, it could happen that you will receive your products in different packages and at different times.
|Shipping from our USA Facility||2-4 Business Days|
|Shipping from our Manufacturers||5-10 Business Days|
|Shipping from our USA Facility||5-20 Business Days|
|Shipping from our Manufacturers||7-28 Business Days|
THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.
We ship daily from Monday through Saturday, 52 weeks a year except for Sundays and holidays. Orders placed by 10.00 PM EST or 04.00 AM EST Sunday-Friday will start to be made the next day. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day.
Standard shipping is free on orders over $25. On orders under $25, we charge a $4.95 shipping fee for US orders and $7.95 shipping fee for International Orders.
We have received and fulfilled orders from over 50 countries across all the different continents. Outside the United States, customs can hold up a package for a number of days, because we work with reliable couriers, this rarely happens and if it does it will be handled efficiently.